What is your refund policy?

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What is your refund policy?


 At Exochart, we are committed to ensuring customer satisfaction and transparency in our subscription and refund policies. Please take a moment to read the following terms carefully:

Eligible for refund:

  • Only the initial purchases are eligible for a refund request within 7 days of the initial purchase date.

Not eligible for refund:

  •  No Refund on Auto-Renewals: Please note that subscription auto-renewals are not eligible for a refund. It is the responsibility of the user to manage their subscription preferences.
  • No refunds shall be given on grounds of “we changed our mind“ or “forgot to cancel the subscription”. 

Refund Amount: 

  • We will process a refund for the full amount of the initial purchase minus a 5% management fee. This fee covers the administrative costs of processing the refund.