Troubleshooting: "VCRUNTIME140_1.dll was not found" Error
If you encounter an error regarding a missing .dll file when trying to install or run Exocharts, it indicates that your Windows system is missing specific standard libraries required to run the application.
The Error
When launching Exocharts.exe, a system error dialog appears stating:
The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.
The Cause
This error occurs because the Microsoft Visual C++ Redistributable runtime libraries are either missing from your computer or are outdated. Exocharts relies on these official Microsoft components to function correctly.
The Solution
To resolve this, you need to download the latest redistributable package directly from Microsoft.
Visit the official Microsoft support page: Latest supported Visual C++ Redistributable downloads
Scroll to the section titled "Visual Studio 2015, 2017, 2019, and 2022".
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In the table, locate the link for the x64 architecture:
Link:
https://aka.ms/vs/17/release/vc_redist.x64.exe
Download and run the installer.
Once the installation is complete, restart your computer.
Launch ExoCharts again.
Note
If you are still experiencing issues after installing the x64 version, you may also try installing the x86 version from the same table, as some systems require both architectures to be present.